Clients We Help
We specialize in assisting small business owners with their technology needs in Central Maryland and Southern Pennsylvania area.
Our typical customer has between 5 and 50 workstations and they rely heavily on their computers, networks, email and other applications for day to day business operations. Many of our clients also have some type of specialized business application that is critical to run their business, such as accounting software, document management, database programs, point of sale systems etc...
Our customers hire us to be their IT staff and help keep their systems at peak performance without having the cost of a full time IT person on the payroll, or without having to add additional responsibilities on existing staff which normally do not have the correct skill sets to perform the tasks required.
We have the most success with clients who:
- Realize that when properly utilized technology, can have a direct and positive impact on profits, competiveness and the bottom line
- Desires a long term technology partner that can help them traverse the technology maze, and assist management with making informed decisions on IT, not knee jerk reactions to systems that breakdown due to neglect
- Understands that just like any machinery, computers need to be maintained and monitored to get the best return on their investment possible
- Demand a responsive, reliable and secure network
Here are just some of the many positive remarks from our clients…
On Partnerships:
“We generally prefer to develop partnerships and not business associates and are pleased to have created such a relationship with MRW” – Lou K. General Manager
On Business Benefits:
“…prompt response to emergencies; advice on improving our software and systems; awareness of our cost structure…” – Debra D. Office Manager
On Peace of Mind:
“Above all, we appreciate the time that you take to listen and to learn about our organization, and the promptness with which you respond… We know we can depend on you for technology services, so we can focus our efforts on the work of the Alzheimer’s Association mission. ..we were able to double the number of people served, without adding additional staff…and your price was less by several thousands of dollars." Cass N. Executive Director
