IT Blog by MRW Sysyems
After the Hack: LinkedIn 2012
Intro to After the Hack In the MSP world, October is cybersecurity awareness month. In honor of this occasion, we are running a new mini-series, After the Hack. For the next two weeks, we’re going to break down a handful...
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Meet the IT Team: Brian
Not all heroes wear capes–sometimes they wear green polo shirts. Meet Brian, one of our technical support engineers on the support desk. The support desk is the backbone of MRW. The folks behind the support desk put out fires every...
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How to Find the Best IT Service Providers
Introduction Many businesses hire a managed service provider (MSP) to help lighten the load. But finding the best IT service providers can be a tricky, grueling task. So, where do you start? What questions do you ask a potential MSP...
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Multi-Factor Authentication: Pros & Cons
Introduction In past articles, we explored how weak passwords are a major threat to your company’s data. And while many businesses educate their employees on password security best practices, very few go the extra mile. Passwords shouldn’t be your only...
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Ultimate Computer Mouse Guide
Introduction A desktop computer and computer mouse go hand-in-hand. Like peanut butter and jelly, one without the other just doesn’t make sense. While trackpads and touchscreens are on the rise for personal devices, the computer mouse reigns supreme in office...
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Meet the IT Team: Christian
Another month, another team member! For September’s installment of Meet the Team, I interviewed Christian. Last year, Christian joined the MRW Systems team as an intern. Since then, he has produced high-quality work and has been promoted to an Onsite...
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Save your Mobile’s Battery Life: How-To Guide
How to Save your Mobile’s Battery Life Does the following sound familiar? You’re waiting for an important call or email when out of nowhere, you get hit with a “Low Battery: 20% of battery remaining” warning. Trying to save your...
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Lessons Learned: I was hacked, now I’m a security specialist
Cybersecurity attacks are scary. Whether your personal data gets compromised in a large-scale breach or your password is exposed, getting hacked can be a nightmare. Today, one of our security staff members is going to share his experience of getting...
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13 Most Frequently Asked Help Desk Questions and Answers
Ever wonder what it’s like to be working on an IT help desk? Working at the IT help desk means listening to peoples’ problems and finding solutions. Though working the help desk isn’t a walk in the park, our team...
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Meet the MRW Team: Randy
This month, we are delighted to introduce our business developer, Randy Gray. Randy joined the MRW team at the beginning of the year, and his primary focus is to support new business development opportunities and partnerships. Randy is on hand...
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Beginner’s Guide to Password Managers
Passwords have always been a part of life on the internet. In the early days of the internet, there were so few websites that we could keep track of our passwords with pen and paper. Those were the good ol’...
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Mobile Devices in the Office: Best Practices
Mobile Devices in the Office As an employer, how do you manage mobile devices in the office? Chances are you’ve experienced the following: you’re in a meeting with a small group of employees. Everyone is discussing an upcoming project when...
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PWNED! What to do if your email gets hacked
It happens to the best of us… You wake up one morning to a flood of text messages. Friends and family are saying that they’re getting emails containing weird links from you – or that they’re being spammed with messages...
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Meet the IT Team: Pete
With great enthusiasm, I’m thrilled to introduce this month’s Meet the Team guest. Joining the blog for the month of July is Pete, MRW Systems’ support manager and senior engineer. Pete came to MRW Systems in 2009 as a Network...
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Wait, so what is the Internet of Things?
Wait, so what is the Internet of Things? By now, I’m sure you’ve heard the phrase Internet of Things (IoT) in some context or another. In fact, I bet you have products in your home that fall under the umbrella...
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How to Protect your Data while on Vacation
It’s officially summertime! It’s time for barbeques, pool parties, and most importantly, vacations. But did you know that vacations can often put your information at risk? It’s true. If you are not careful about how you prepare to leave or...
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MRW Rank Among the Top 501 MSPs
Channel Futures’ Top 501 MSPs Announced! For the third year in a row, we are proud to announce that MRW Systems has been named one of Channel Futures’ Top 501 Worldwide Managed Services Providers (MSPs) for 2018. To be ranked...
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5 Times Hollywood Got Cybersecurity Wrong
Movies and TV love to show a fast pace hacking scene, where the hacker is pounding away at the keyboard and files are disappearing left and right. Luckily, the Hollywood version of cyber-attacks is hilariously off the mark. Here are...
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New Tax Credit for Maryland Small Businesses
Did you hear the good news? There’s a new cybersecurity tax credit for Maryland small businesses. Your business can claim a credit on your Maryland income tax equal to 50% of the cost to purchase qualified cybersecurity products and services,...
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Meet the IT Team: Barbara
Numbers are important. No one understands that better than this month’s Meet the Team guest. Joining the blog for June is Barbara Wolinski, our Vice President & CFO. She’s been with MRW Systems since its founding and continues to help...
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How can IT improve productivity?
Can technology improve productivity? As a business owner, it is critical that you and your employees are getting the most out of your company’s technology. Technology plays an essential role in managing performance and encouraging employees to help drive your business...
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What is GDPR?
Have you been receiving a lot of emails about companies’ changing their privacy policies lately? That’s because of the GDPR went into effect on May 25th, 2018. Today, I’m going to break down what is GDPR and what it means...
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No Internet? 5 Tips to Reconnect
No one likes an internet outage, especially business owners. Internet downtime can disrupt your employees’ productivity and be a real pain the neck. Below are five tips to help you troubleshoot any internet connectivity problems: 1. Check Modem Lights There...
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Meet the IT Team: Isaac
Welcome back to Meet the Team! Joining the blog this week is Isaac Wolinski, who has been working at MRW Systems for over 11 years. To help illustrate how important Isaac is to the team, here are some comments about...
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Don’t Leave Your Business in the Dust – VoIP Solution
How’s your business’s phone system? Do you like it? Your employees? If you are unhappy, you’re not alone. The wrong telephone system can slow down your business by limiting your growth and frustrating your employees. On top of that, old...
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Can Your Business Go Paperless?
Can Your Business Go Paperless? Paper is everywhere. Busy offices can generate a lot of paperwork. But too much paper can reduce the efficiency of your business and cost you money. Not to mention, printer toner is plain expensive. Luckily,...
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How to Find Your IP Address
Your IP address is probably something you rarely think about, but it’s your internet lifeline. Without it, you wouldn’t be able to receive emails, check today’s news or do a simple Google search. So, what exactly is it? It’s like...
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Meet the IT Team: Anthonie
Joining the blog this week is Anthonie, who has been with the MRW Systems’ team for over two years. He works as our Security Analyst and is a crucial member of our cybersecurity service, NetGarde. This past year, Anthonie has been...
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Stop Using Cheap Chargers
Here is a pet peeve of mine: folks who use cheap chargers to power their valuable electronics. While the urge to save a couple of bucks is noble, knockoffs chargers can end up costing you MORE money in the long...
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5 Ways Employees Can STOP Hackers
5 Ways Employees Can STOP Hackers The majority of hacks aren’t against the big fortune 500 companies; they’re against small and mid-sized businesses. From stealing credit cards to important company records, these attacks can be crippling. But do you ever...
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Working from Home with Microsoft Office 365
Working from Home with Microsoft Office 365 The ability to work remotely is highly desirable and continues to grow in popularity. This combined with better accessibility brought by mobile and cloud technologies has encouraged businesses to accommodate remote workers. By...
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Personal Tech: How to Send Large Files
How to Send Large Files Does this sound familiar: you want to send over an album from your child’s latest birthday party, but the files are too large, and so, the email won’t send? Isn’t it a pain? Many email...
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Meet the IT Team: Adam
Welcome to the second part of our Meet the IT Team series! Joining the blog this week is Adam Anderson. Adam has been with MRW Systems for almost 3 years (his work anniversary is March 30!) and currently works as...
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Review: Surface Pro with LTE Advanced
Tired of asking clients for their WiFi password so you can pull up a presentation? Or worse ending up in a conference or client site with no internet access? YIKES! For those mobile sales warriors and business owners on the...
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What is Business Continuity?
A couple weeks ago, I wrote about Network Continuity. The blog post was about how network downtime is a business nightmare. But here’s the thing, Network Continuity is only the tip iceberg when it comes to preparing your business for...
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Cheat Sheet: Keyboard Shortcuts for Windows 10
It’s no secret that keyboard shortcuts are the easiest way to do things faster. But with the wide variety available, it’s hard to remember all the different shortcuts. Memorizing which shortcuts do which functions can be a little daunting at...
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Meet the IT Team: Chris
Welcome to our first installment of Meet the IT Team! Joining the blog this week is Chris Garrett, who has been with the MRW Systems’ IT team for over 7 years. This past year, Chris has been receiving a lot...
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10 Rules for Stronger Passwords
Passwords are the most critical components of using the internet today. Hackers try to guess passwords to gain access to personal information. Hackers can then use your personal information to harm you – to steal your money, steal your identity,...
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How to Tell if an Email is Fake
The best defense against phishing attacks is to block fake emails before they reach your inbox by using a spam filter. But unfortunately, some phishing emails will make it to the inbox even with protection. Here are 5 tips on...
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TechTip: Organizing Apps in iOS
Are you guilty of spending a minute or two hunting down an app on your iPhone? Don’t worry you aren’t alone! Organizing apps in iOS can be a nightmare. With thousands of apps at our fingertips, it can be difficult...
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The Big Tech Trends of 2018
As an IT company, it’s our job to research new technologies and trends. As technologies advance, general tech trends have the capacity to change how we live and interact with each other. So, what will the biggest tech trends of 2018...
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MSP and MSSP: What’s the Difference?
What’s the difference between a MSP and MSSP? It’s a little confusing, right? Managed Service Provider (MSP) Let’s start with what is Managed Service Provider (MSP): The main objective of a MSP is to deliver network, application, system, and IT...
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So, What’s Next? Meltdown and Spectre
Last week, news surfaced that modern processors have two fatal flaws called Meltdown and Spectre. These two major flaws in computer processors could allow for cybercriminals to steal passwords and sensitive data. They are no joke. If your computer has...
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Watch out! Meltdown and Spectre
There are new bugs affecting nearly every computer and device. Their names are Meltdown and Spectre. Have you heard the news stories yet? This week, there has been an avalanche of reports of massive security issues surrounding bugs. Here’s what you...
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What is Network Continuity?
So, what exactly is Network Continuity? Let’s start with what a network is: Today’s businesses rely on technology now more than ever before. At the heart of a business’s technology is the network, which enables internal and external communication. Think...
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Our Top Office 365 Applications
There are many different parts and pieces that make up Microsoft Office 365. Getting a handle on all of the moving pieces and jargon can be a challenging task. If you are thinking about purchasing an Office 365 subscription, you...
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How to Prevent Ransomware Attacks
Ransomware, where a hacker locks up your files and holds them for ransom until you pay a fee, has become the largest cyber threat to individuals and businesses alike over the past couple of years. In the first three months...
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5 Myths Uncovered about Cyber Security
Cyber security is a huge topic in 2017. Over the last 25 years, one of the most valuable things I’ve learned is that one of the greatest weapons we have to prevent cyber-attacks is our own education. There are many...
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MRW Systems Holiday Guide
T’is the season to ask: What makes a perfect gadget gift? These days technology is in everything and it’s truly improving our way of life. The market is filled with so many wonderful options! But when it comes to finding...
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10 Things that should be on Your Network Disaster Survival List
In order to remain in business, stay competitive, and keep yourself and your company safe from a data loss disaster, there is a fairly standardized checklist that should be followed if you expect to survive the oft-treacherous contemporary conditions of...
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Communicating Tips for Offsite Workers
Most companies are now hiring employees located around the globe. The advantage of hiring remote contractors are ample—they allow businesses to widen their net to attract skilled employees and permit more flexibility in scheduling. As long as you put forth...
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How IT Pros Avoid Phishing Scams
Falling for a phishing scam can be no only embarrassing, but a true danger to your organization and confidential information. Anyone who uses the Internet must know how deal with them. The frightening fact is that while nearly 10 percent...
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4 Emails You Should Never Open
Cybercrime is an ever-present threat to modern businesses. Without up-to-date and varied IT security measures, successful hacks can compromise your customers’ and employees’ sensitive data and harm your systems, resulting in costly downtime, and worse. Email is the primary tool...
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Don’t Get Tripped Up by The Cloud’s Pitfalls
Many businesses rely on cloud computing to support strategic innovation and cost-control requirements. But if you do, it’s essential that you find the right partner to walk you through the potential pitfalls. I realize that cloud computing is all the...
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